Customer Agreement


This agreement is between you ("you" or "Customer") and OnlineFaxes.com. Usage of the OnlineFaxes.com website, services, and products (hereinafter called OnlineFaxes.com) signifies acceptance and agreement of these terms.

You agree that your usage of OnlineFaxes.com will not be used in any method, form or manner for any illegal, harassive or abusive practices. The manner in which OnlineFaxes.com is used is subject to all local, station, national and international regulations and laws. Full cooperation with law enforcement agencies will be provided by OnlineFaxes.com. You are personally responsible for any and all materials that are transmitted using OnlineFaxes.com at all times, and OnlineFaxes.com is not responsible for such misusage.

OnlineFaxes.com retains the right to update this agreement at any time deemed necessary and will notify all present users of such changes prior to going into effect so that full compliance is possible. This includes changes to pricing, terms and usages, acceptable usages and even this agreement itself.

You are required to provide the internet access, e-mail services and all other required equipment necessary to utilize the OnlineFaxes.com services. We will not be responsible for providing these services or hardware at any time.

Data Storage
OnlineFaxes.com, will store all fax messages received in connection with your account for 1 year as long as the account is active at no additional cost. If your account is terminated at any point, OnlineFaxes.com will delete all the stored faxes with no recourse of retrieving them. We are not responsible for storing any faxes that you delete from your account; we are only responsible for the storage of faxes that are kept on the OnlineFaxes.com servers via the website.

OnlineFaxes.com accepts no responsibility, nor any liability for the storage, deletion, erasure, or loss of any of the faxes or documents that are stored on the OnlineFaxes.com servers, or transmitted across the OnlineFaxes.com services.

Privacy Policy
OnlineFaxes.com is committed to the goal of building and establishing a relationship with customers based on trust and additionally respect for all personal information, and personal documents that are stored, transmitted or received using the OnlineFaxes.com servers. We will not under any circumstances release to anyone any information about your account, or the contents of your account that is held on the OnlineFaxes.com services unless required by law to turn over the information. Additionally, we will not pass along, sell, or transfer your contact information to other businesses, companies, or people without your permission.

Customer Responsibilities
As a customer of OnlineFaxes.com, you fully agree that you are responsible for all faxes that are transmitted to and from you through the usage of the OnlineFaxes.com services. OnlineFaxes.com simply provides the appropriate hardware, software and infrastructure to allow you to send and receive faxes and are in no way responsible for the method, manner or way in which you utilize the services. Additionally, you are fully responsible for your usage and required to adhere to the terms and conditions of this site, as well as all applicable local, state, national as well as international regulations, laws and policies regarding your usage of the OnlineFaxes.com site and services.

As a customer you explicitly agree that you will comply and adhere to all laws relating to the transmission of information exported and imported to all countries that are contacted; as well as agree to only use the OnlineFaxes.com services for legally appropriate activities and refrain from using the OnlineFaxes.com services in either whole or part for the purpose of illegal activity; as well as agree to not purposefully or willfully attempt to disrupt service to the OnlineFaxes.com servers either knowingly or accidently, as well as agree to comply with all local, state, national, and international laws, policies and regulations for the fax services, as well as agree to not utilize the OnlineFaxes.com services to transmit any information or materials that violate the copyright of someone; nor to use the OnlineFaxes.com services in a manner that will promote the usage of unlawful behavior, harassing purposes, libelous claims, abusive, threatening, obscene, or even vulgar content and materials.

Additionally, as a customer of OnlineFaxes.com you agree not to use the OnlineFaxes.com services to transmit either directly or indirectly, spam, chain letters, junk faxes, or any other misusage of the OnlineFaxes.com services. It is the responsibility of the customer to obtain any and all hardware and software needed to connect to the OnlineFaxes.com system. This includes internet access, a computer, e-mail access and any other requirements for using the service. Additionally, the customer bears the sole responsibility for any upfront costs, as well as any ongoing costs associated with these requirements to use the OnlineFaxes.com services. You agree that failure to follow this agreement constitutes a Breach of Contract and permits OnlineFaxes.com to cancel your services without advanced warning or notice.

Termination of Service
At any time, either yourself, or OnlineFaxes.com may terminate your account either with or without cause, upon sufficient notice. You must notify OnlineFaxes.com by chat, email or phone call that you want to cancel your account. There is no pro-rated refund for monthly subscribers and your cancellation is taken effect immediately. Cancelling your account will terminate any obligation that OnlineFaxes.com has to provide you with access to any of the services including the fax number, search functions, storage functions, as well as any other services offered.

If you are found to be abusing the services of OnlineFaxes.com, we may at our sole discretion terminate your account. Additionally, your account can and will be terminated for non-payment of the fees associated with your account. Termination of your account based on a decision by OnlineFaxes.com will terminated your access to the OnlineFaxes.com services, including the fax number, storage functions, as well as any other services offered.

Customer Representations
All customers of OnlineFaxes.com agree and warrant that they are a minimum of 18 years old,. Additionally, as a customer, you agree and warrant that you possess a legal right to enter into this customer agreement, and are financially responsible for the services that you use, as well as the safety and security of the account from misusage from others who may have, or may obtain your account information.

Customer Agreement Modifications
As necessary to protect customers and OnlineFaxes.com directly, it may be necessary to modify this agreement. Changes to the agreement will be posted on the OnlineFaxes.com website, as well as proper notification sent to all customers via the e-mail address provided to OnlineFaxes.com. You are personally responsible for reviewing the website periodically in the event that an e-mail is not received and OnlineFaxes.com holds no responsibility if notification does not reach you.

Service Modifications
As required to ensure the best service to all customers of the OnlineFaxes.com services, it may be necessary to change the services that are offered. This includes modifications, additions, removals and discontinuations. We will do our best to notify customers in advance, but due to restrictions, it may not be always possible to provide advanced notice. OnlineFaxes.com is not responsible for any damages as a result of these changes.

Member Account and Security
As a customer of OnlineFaxes.com, you are responsible for the security of your personal account information. This includes your contact information, account password, and user name, as well as fax number assigned to you for usage. In the event of a breach of security, you are to immediately notify OnlineFaxes.com so that appropriate actions can be taken to protect your account and all information.

Charges
As a OnlineFaxes.com customer, you agree to pay all charges associated with the services that you use. This includes receiving and sending faxes above your plan's allowed usage, and any additional services obtained. The price that you sign up with is good for the first 6 months only even if you pre-pay for the first 12 months upfront. As the provider we reserve the right to increase the price at anytime based on usage and business factors. You additionally agree that failure to submit the appropriate charges for the services by the date due will make your account delinquent. If your account becomes delinquent, it can be suspended or cancelled at the option of OnlineFaxes.com at any time.

Payment of fees is done on a monthly or an annual basis, in accordance with the payment plan selected upon account creation. All fees paid for services cancelled due to customer request are NON-REFUNDABLE and will not be refunded for any reason. If paid annually but decide to cancel you will be provided with a pro-rated refund based on the monthly pricing structure. Additionally, any fees forfeited as a result of account termination due to breach of this customer agreement are also NON-REFUNDABLE.

Termination of Services (Non-Payment)
OnlineFaxes.com will upon determination and within the confines of any applicable laws, terminate any account that is not kept current on fees owed. Any account that is delinquent, or suspended for non-payment of appropriate fees can be cancelled or terminated at any time, following the account falling delinquent.

Indemnification
As a customer of OnlineFaxes.com, you agree to indemnify OnlineFaxes.com and all representatives, service providers and employees from any and all forms of liability, expenses, and damages that may result from using the OnlineFaxes.com services. This includes any and all legal fees including attorney's fees.

Notices
OnlineFaxes.com will send all notifications to you in relation to your account, account services, and also any account changes. Notices that are sent will be from an authorized representative of OnlineFaxes.com, and will constitute as official notice of any changes that occur.

Any notices that you are giving to OnlineFaxes.com must be done via e-mail to the authorized e-mail address. OnlineFaxes.com does reserve the right to verify the information in any notices we receive to ensure their authority and ensure account safety.

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