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At onlinefaxes.com, we are here to simplify your communication needs, and to make sure that you are able to transmit and accept information in fast, secure and reliable manner.

Success Depends on a Robust Online Support Function.

Technology has vastly changed the world we live in, and nowhere is that more apparent than in communications. We are now able to send, receive and process various types of information at a pace never before imagined. Failure to keep pace with that norm is akin to business failure, and is simply no longer acceptable in today's business, academic or even interpersonal settings.

Your Specific Support Needs

Each and every one of our clients has a unique set of needs, and the onlinefaxes.com support staff understand that there is no such thing as a one-size-fits-all solution when it comes to client support. That is why we train our support staff on all of our services, from simple fax transmission to archiving, fax-to-email and setting up multiple recipient communications. We are ready and willing to answer your questions, listen to your concerns, and structure a solution that will fit your needs.

Our Support Services

Onlinefaxes.com clients can begin by viewing the Support page of our website and reviewing our Frequently Asked Questions. Many common concerns are addressed here in a swift and accessible manner. However, if your issue is not listed among the FAQs or you have a more complex question, simply click to open a Support Ticket. Provide us with an overview of your question or concern to get the process started. From that point, a member of our team will review the provided information, ask for any clarifications, and provide a fast response.

Why Online Support is Critical

Our primary goal is to provide our clients with a fast, secure and simple means of transmitting information. When something goes wrong, we realize the effect that the resulting delay can have on your bottom line. We also recognize that while faxing may be an important aspect of your business, it is likely not the primary focus, and therefore not your area of expertise. That is why we provide such a robust support function: we don't like delays in our business any more than you do in yours.